tito Privacy Policy

This page describes what we collect when you use tito and how we keep that data protected. We at tito take your privacy seriously. When you create an account, deposit funds via QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place stakes on our sportsbook, live-dealer tables, slots, or esports markets, we collect personal information necessary to verify your identity, process your payments, and comply with anti-money-laundering regulations.

Our privacy practices are designed to protect your data while enabling us to operate our platform securely. We do not sell your personal information to third parties. We share data only with payment processors, identity-verification providers, and regulatory authorities where required by law. Our servers may sit outside your jurisdiction; by using tito, you consent to the transfer of your data to the countries where our infrastructure operates.

We update this privacy policy periodically to reflect changes in our practices or legal requirements. Continued use of tito after an update constitutes acceptance of the revised policy. If you have questions about how we handle your data, contact our support team.

What Data We Collect on tito

We collect personal information in several categories. During account registration, we collect your full name, date of birth, email address, phone number, and residential address. We use this information to verify your identity and to comply with anti-money-laundering regulations. We collect this data only once; you do not need to re-enter it for subsequent deposits or withdrawals.

When you deposit funds on tito, we collect payment information: the payment method you choose (QRIS, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet), the deposit amount, and the date and time of the transaction. We do not store your full payment credentials (such as credit card numbers or e-wallet passwords); payment processors handle that data directly. We retain transaction records for accounting and regulatory purposes.

When you use tito, we collect activity data: the games you play, the stakes you place, the outcomes of your bets, and the times you access our platform. We use this data to detect fraud, prevent money laundering, and improve our service. We also collect technical data: your IP address, browser type, device type, and operating system. This helps us troubleshoot technical issues and protect against unauthorized access.

How We Use Your Data on tito

We use your personal information for several purposes. First, we verify your identity to comply with anti-money-laundering and know-your-customer (KYC) regulations. Second, we process your deposits and withdrawals through our payment partners. Third, we detect and prevent fraud by monitoring for unusual account activity. Fourth, we respond to your support requests and communicate with you about your account.

We use your activity data to improve tito: we analyze which games are popular, which payment methods are most used, and which features need refinement. We do not use your data to profile you for marketing purposes or to sell to third parties. We may use aggregated, anonymized data (such as "players in Jakarta prefer Liga 1 markets") for business analysis, but this data cannot identify you.

We retain your personal information for as long as your account is active and for a period after closure to comply with legal and regulatory requirements. If you request account deletion, we will remove your data subject to legal obligations to retain certain records.

Identity verification
We collect name, date of birth, address, and government ID to comply with KYC regulations.
Payment data
We record deposit and withdrawal transactions but do not store full payment credentials.
Activity data
We track games played, stakes placed, and account access times for fraud detection and service improvement.
Technical data
We collect IP address, browser type, and device information for security and troubleshooting.

We at tito collect only the data necessary to operate our platform securely and comply with regulations. We do not sell your information to third parties.

tito data principle

Third-Party Processors and Data Sharing

We share your data with third-party service providers who help us operate tito. Our payment processors (the companies that handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions) receive your payment information to process deposits and withdrawals. Our identity-verification provider receives your personal information to confirm your identity. These processors are contractually obligated to protect your data and use it only for the purposes we specify.

We may share your data with regulatory authorities if required by law. For example, if a government agency requests information about your account for anti-money-laundering investigations, we will comply with that request. We do not voluntarily share your data with law enforcement; we respond only to legal orders.

Our servers and data storage may be located outside your jurisdiction. By using tito, you consent to the transfer of your data to countries where our infrastructure operates. These countries may have different data-protection laws than your own. We take reasonable steps to ensure that your data is protected regardless of location.

Third parties who access your data on tito:

Your Rights and Our Security Practices on tito

You have the right to access your personal information on tito. You can view your account details, transaction history, and activity log by logging into your account. If you want a copy of all data we hold about you, contact our support team and we will provide it in a standard format.

You have the right to request correction of inaccurate data. If your name, address, or phone number is incorrect in our system, contact our support team and we will update it. You have the right to request deletion of your account and associated data, subject to legal obligations to retain certain records for regulatory compliance.

We protect your data using industry-standard security measures. Our servers use encryption to protect data in transit and at rest. We limit access to your personal information to employees and contractors who need it to perform their duties. We conduct regular security audits and penetration testing to identify and fix vulnerabilities. If we discover a data breach, we will notify affected account holders and regulatory authorities as required by law.

We use cookies and similar tracking technologies on tito to remember your login preferences, track your activity for fraud detection, and analyze how you use our platform. You can disable cookies in your browser settings, but this may limit your ability to use certain features of tito. We do not use cookies for marketing or third-party tracking.

Our services are available only where local law permits. We do not knowingly collect data from individuals in jurisdictions where online wagering is prohibited. If we discover that your account is in a restricted jurisdiction, we may suspend or close it. If you have questions about our privacy practices, your rights, or how we handle your data, contact our support team. We respond in English to privacy-related inquiries.

↑